FEES AND INSURANCE

CLIMB Wellness & Counseling’s goal is to provide services that best meet the needs of the individuals seeking treatment in the most confidential manner possible. We provide individual, couples, and family therapy to children, adolescents, and adults with realistic, time orientated, result focused methods. Prior to beginning services, we offer a complimentary phone consultation so that we can explore your reason for seeking counseling and determine how we may best meet your needs collaboratively. Following the consultation, our first session will involve exploring your history, treatment needs, and goals for counseling.

It is our intention to provide treatment that is not dictated by insurance companies and remains unencumbered by policies that may not serve the best interests of the client for years to come. Because of this, almost all of us are out of network insurance providers. Payment will be collected at the time the service is rendered. Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for psychotherapy services.

We would recommend asking these questions to your insurance provider to help determine your benefits:

• Does my health insurance plan include mental health benefits?
• Does my health plan cover out-of-network providers?
• Do I have a deductible? If so, what is it and have I met it yet?
• Is there a maximum number of therapy sessions allowed under my current health plan?
• Do I need written approval from my primary care physician in order for services to be covered?

Payment
We accept cash, check, all major credit cards, and most health benefit cards. Checks returned for insufficient funds may be subject to an additional $35.00 fee. If you are subject to undue financial stress, you may request a fee adjustment based on a sliding scale figure. CLIMB Wellness & Counseling offers a few reduced/sliding scale fee slots available for individuals that meet the criteria, per availability.

Cancellation Policy
If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you may be charged for the full rate of the session.

Good Faith Estimate Notice
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Any Other Questions
You can contact us online or via email (info@climbcounseling.com) for any additional questions you may have. We look forward to hearing from you!